Characteristics

Action

Characteristics

Friendly interface of easy understanding and intuitive use

Navigation assisted by menu, visions and tools bars

In agreement with the requirements demanded by the international standards, like ISO9000, ISO14000 and QS9000

General registers, common to all modules

Organizational Structures
Processes Structure
People
Positions
Standards and Requirements
Third-party
Types of Products
Products
Units of Measures
Economic Indicators

Research

Structured and no structured in text fields
Advanced, with the combination of several criteria

Rules of access control customized by functions, people and sections

Types of documents association: Windows shortcut, Internet shortcut, documentation Module and document shortcut in the host computer

Integration

Electronic mail
Occurrence registration starting from other modules of TQC-STI
Other modules of TQC-STI line

Historical and information tracking

Predefined reports

Reports generator

Specific registers

Work Rules
Dispositions for products
Possibilities
Importance
Risks
Technical System Classes
Technical Systems
Direct causes
Basic causes
Occurrences classification
Occurrences types
Action types

Graphic Management Query - Interface Web, with drill-down

Associations

Association of the non-conformities to the tables of the company
Association of documents and links in any step of occurrences treatment
Association of assistance procedures for occurrences steps
Customizing components: association of the involved ones, costs, actions and customized structures

Approval of the occurrence description

Occurrence registration

Registration with customized information and starting from other modules
To comment on occurrences
Occurrence divulgation for a group of people, with or without awareness
Parameters definitions of custom fields according to occurrence type

Flow of occurrences

Flow of occurrences including the basic situations: registration, description approval, opinion conclusion, information analysis, analysis approval, actions follow up and effectiveness checking.

Analysis and classification

Analysis and classification according to basic, immediate causes, involved products or other criteria defined by the customer
Tools availability to activate basic and immediate causes’ analysis: Reasons, Ishikawa Diagram, transferring and correlating the analysis
Basic cause classification
Registration of several people involved in the analysis
Grouping of occurrences for combined treatment with only analysis

Actions execution and follow up

Registration of corrective and preventive actions
Control of dead-lines and results of corrective and preventive actions

Tasks and messages

Control on individual or general unfinished tasks
Tasks sending by electronic mail or by the system
Visualization of another person’s unfinished tasks
Transfer of responsibility and tasks forwarding, for example, in case of vacation or temporary absence

Visualization